My spin palace experiences – Big review of the online casino

In this comprehensive test, I would like to introduce you to my experience with the Spin Palace Casino. In doing so, I focus on the topics of security, protection against fraud, game offer, payout rates, payments, customer support and bonuses. In the end you have an extremely comprehensive picture of the provider and know exactly why I want to introduce this provider to you and why it is about A serious casino acts.

Protection against fraud and guaranteeing fairness

The topics of security and fairness are absolutely central if you choose a casino. It is just as much about the protection of sensitive data that you have to reveal inevitable, as well as to ensure that a fair game is guaranteed. Now more in detail.

The press -loving website

License and security information

regulatory authority	Malta Gaming Authority
License numbers	SEARCH / CL1 / 376/2007
RTP & RNG Audit	ecograppp
Player protection	Gambletaware
Operator of the website	Sbtech
Encryption	SHA-256, 128bit, TLS 1.2, COMODO

The license and technical reviews

The Spin Palace Casino keeps a lucky game license of one of the most renowned and best viewed regulatory authorities. I am talking about the Malta Gaming Authority (MGA), which regulates a variety of the largest and most popular online casinos. To get such a license is that Compliance very strict requirements necessary. Since Malta is an EU member state, European law must also be followed. From this point of view, the provider is to be rated as serious. The player protection is a central component of these requirements. This is primarily about securing the personal data revealed by the player, but also about secure payment transactions. To do this, the sessions with most modern 256 -bit encryption protected. The random generators of the games are checked every 3 months by an independent third -party company. At Spin Palace, this is done by the ECOGRA. This is a company that has made a name for itself in the industry since the early ninet and has to be part of the market leader. In summary, I also have to state from my own experience that the provider does everything to guarantee a fair and safe gaming experience.

Who is behind the Spin Palace Casino?

The Spin Palace Casino belongs to the Bayton Limited and BayTree Limited. Both companies are under the license number on Malta Those/b2c/145/2007 Registered and also based and members of the CityViews Group, which among other things also Ruby Fortune Casino describes, which I have also subjected to an extensive test. The website is provided by the SBTech. The company is a Multiple award -winning providers For sports betting software that also operates a white lable for online casinos. The White Lable equips casino operators with extensive services, such as a range of games, payment transactions, customer service and backend services. Working with the biggest game manufacturers is to make a diverse offer. Here the NetEnt, Isoftbet, Microgaming, Play’n Go and Evolution Gaming includes.

The game selection at the provider

The offer at Spin Palace is really huge. There are a total of 715 games to choose from. As usual, the bear’s proportion of it does not apply to the slot machines, with a total of 507 in number and exclusively from Microgaming. The rest are table games and that of the live area that is provided by Evolution Gaming.

The games manufacturers of the Spin Palace Casinos

• NetEnt
• Microgaming
• Evolution Gaming

The slot machines

As already anticipated, the machines all come from the house Microgaming. The industry leader from England mainly impresses with elaborately produced titles that very often Licenses of content from film, TV and music keep. It is always taken care of integrating as much as possible from the template into the game. Another aspect that distinguishes the manufacturer is that innovative Gameplay. The long -running favorite Break da Bank and Break da Bank Again, Avalon and the slot Cool Wolf, which is distinguished by its great soundtrack, are also part. For friends of machines who are on Topics from film and TV There are two Game of Thrones Title, Hitman, Hellboy, Moby Dick and Jurassic Park. The latter games in particular await great recordings, quotes or the original soundtrack and take it deep into the respective universe. The combination of your own titles and those with borrowed content is a very coherent offer that does not have to shy away from comparison with the competition.

The progressive jackpots

The offer of games with progressive jackpot is very tight at first glance. On closer inspection, you have a total of 22 titles. The advantage of the jackpot games is that they are part of a network. This means that all missions of all players, including those at other casinos, flow into a single main pot. So are accordingly Large main prizes possible, which are often beyond the million. Exciting titles in this category are Cash Splash 5 Reel, Major Millions 5 Reel, King Cashalot, Tunzamunni and Mega Moolah Isis. For all lovers of progressive jackpots, who wishes a good and wide selection of these games at a good casino, I can open Betfair Casino refer that there is a really great offer in this area.

The offer of table games

The table games are not neglected at Spin Palace. Friends of the roulette can choose from 9 different titles, for example. Among them are very interesting Variants of the boiler game, such as American Roulette, Multi Wheel Roulette or Spingo. The multi -wheel roulette can be played on up to 8 boilers at the same time and Spingo is a funny hybrid made of roulette and lottery. At the From various casino films known game blackjack the possibilities are still a lot bigger. Whole 30 different blackjack variants are offered here. Among other things, there are: Classic Blackjack, Atlantic City Blackjack, Double Exposure, Big Five Blackjack and Super Fun 21. Casino Poker or Baccarat Games are missing. Overall, however, the offer can be described as a rock solid here.

Live dealer games

The live area is provided by Evolution Gaming and is filled. You can expect a lot, because at least the undisputed industry leader is honored here. A total of 14 tables are available for roulette, including very exciting titles such as the Dragonara Roulette, which is streamed live from the Dragonara Casino on Malta. Also included are the award -winning immersive roulette, the new Lightning roulette and even a table with a American croupier. The selection is even greater in the card games. Whole 34 Blackjack tables Expectly expect Setzlimits here. Baccarat, the third classic casino game in the group, is represented with 7 tables. The rest of the games fall on poker (5), including a table for Caribbean Stud, Three Card Poker, Casino Hold’em, Texas Hold’em and Ultimate Texas Hold’em. The offer is completed by the wheel of fortune Dream Catcher. The atmosphere of the titles is good. The sound and stream quality is excellent, as is the illumination of the tables. the Dealers are very professional, lead the games well and speak good English.

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Die Spin Palace Casino App

I would like to anticipate that I am very disappointed with the provider’s browser-based web app. This has less to do with the clarity that is definitely okay. Rather, navigation is not fluid. If you click on an area, for example slots, you get A selection of only 12 slot machines, if you want to see more you have to click a corresponding button. Unfortunately, this is connected to a short freezer of the page, so that nothing happens for 10-20 seconds, only to load more games very suddenly. As a result, with a little less patience you click on another area and then after a second seconds, you are somewhere else, since the page carries out several commands at once. But if you get to the matter with a little patience, you still have almost 200 games to choose from, all of which are optimized for mobile use. In this area, however, I still see a lot of catching up to do from handling. There is no native app for iOS or Android.

Die Spin Palace Casino App

• 200 Mobile casino games
• for iOSandefinedandandefinedAndroid Devices
• For all sizes from Smartphone bis Tablet

Play mobile here!

Other games in the casino portfolio

The video poker mainly includes this area. At Spin Palace you have whole 24 video poker machines to choose from. Among them are exciting titles such as Aces and Faces, Deuces Wild, All Aces and Bonus Poker. Rubblelly games are sufficiently represented at the number, as well as Arcade Games, who, with 42, also provide enough variety. Speaking of change: Even if I mentioned at the beginning that the game offer comes exclusively from Microgaming, the Spin Palace Casino offers a separate one Vega’s area that has many great Netent slots ready. Among other things, represented there: Guns N’Roses, Thunderstruck II, Immortal RomanceandefinedandandefinedGonzo’s Quest. Why these games are listed separately does not reveal myself at all, but it is still nice that they appear at all. A more sensible structure of the slots would still be very desirable.

The payout rates and seeds

The payout rates of a casino or a game say how much of all the missions made by the players are released among all players. The Ecogra is responsible for checking these values, a company established in the industry that has been putting many casinos through their paces once a quarter. The casino in general is a payout rate of 96.73% certified. This moves compared to the competition in midfield. The span of the machines is given as 95.2% – 97.2% and rock solid. Roulette, blackjack and other table games such as Baccarat and Casino Poker have very good values with 97.8% – 99.8%. The video poker games are rated 96.5% – 98.5%. Overall, the values here are good, especially at the table games.

Depending on the game category, the seed limits are of course very wide. A large part of the slots can already be played with one cent per round per round. In general, you can play almost all of the machines for less than one euro per round. But there are also titles where you can set up to a few hundred $ per round. At the table games we are already moving in higher spheres. Roulette can be played from $ 0.10 to $ 2,000, blackjack from $ 0.50 to $ 5,000 and baccarat of $ 1 – $ 5,000. The poker tables have limits from $ 0.50 to $ 2,000. You can’t find the really big limits here. High rollers do not get their money’s worth here. For this I recommend the Netbet Casinowhere operations are possible up to $ 75,000!

The bonus offer

The actions of a casino are aimed at both new and existing customers. They serve to make the start easier and keep existing customers. So I go into the welcome package, changing promotions and the loyalty program.

The welcome bonus

The welcome bonus for new customers is at Spin Palace $ 1,000 bonus money credit. The prerequisite for this is that you are not yet a customer of the casino and after registration you charge your account with real money. The provider grants the players a deposit bonus of 100% on the first three deposits. The first one is up to $ 400 and up to $ 300 each with the two following. This is already a house number because many other casinos offer significantly less. To secure the bonus, is No bonus code necessary. Simply register and go to “deposit” in your personal area at the top right of the screen. You will now be displayed with all options. The possible premiums are listed on the right edge of the window. Click the welcome bonus here and select a deposit option. Follow the instructions and you will receive the bonus money immediately after the deposit has been completed on your bonus money account. You can now play the games of the casino with the credit. However, make sure that the bonus money is not payable, because certain conditions must be met for this. You can find out how this look below.

Other promotions and the loyalty program

That Offer of changing promotions is relatively low. Only certain games are listed where you get the double yield at loyalty points. This is quite disappointing, because a reasonable range of changing promotions significantly increases the multiplayer. For example, you could introduce slot tournaments or give free spins for selected titles. So since there is nothing else to report here, I now devote myself to the loyalty program. This rewards the missions of the games with loyalty points. The more missions you make, the more loyalty points you get. With these you can then climb different stages, each of which has your own advantages. It should be emphasized positively here that when you register your first registration with you 500 loyalty points receives. I haven’t seen that yet! So the higher you climb on the loyalty scale, the more advantages you will. These range from monthly bonus money amounts, exclusive bonus campaigns, material prices such as travel to their own account manager and even a service number specially set up for VIP customers. In addition, the loyalty points in units of 1,000 can be exchanged for bonus money.

In addition to the VIP program, there are only a few actions, which you should take a closer look at.

The sales conditions of the actions

In order to secure the welcome bonus, a deposit must be made in the first seven days after registration. If this period passes, this offer is no longer perceptible. Of the Minimum amount for deposit is $ 20. The bonus money credit is not a real money gift, so to be able to have it paid out, certain sales conditions must be met. With Spin Palace, they are quite high, so you have to Use bonus money amount 50 times in gamesto qualify for a payment. Note here that the game categories are weighted differently. All missions in the Slots count 100%, 8% in all table poker games, roulette, video/power poker (except all aces and jacks or better), blackjack (except classic blackjack) and casino as well as 2% in classic blackjack, all aces video poker and jacks or better video -Poker. Your operations are each with 50% of your real money and bonus money credit. 50% of profits from the games are also attributed to real money or bonus money credit. The maximum payable is 6 times the received bonus money amount, everything is no longer necessary. There is no time limit For the implementation of the bonus.

As already described, operations are necessary to rise from the loyalty program. You will receive a loyalty point for each $ 10 used. 1,000 of these points can then be converted into $ 10 bonus money credit. From 2,500 points you reach silver, from 5,000 gold, 10,000 platinum, 200,000 diamond and from 500,000 private. As soon as a threshold has been reached, you automatically rise. It is a shame that there are no other noteworthy promotions, because the offer looks like it is now.

The payment options at the provider

As usual, the most convenient, safest and most popular service providers are available for payment transactions. At least $ 10 must be paid. You can use the credit, debit and even EC cards (e.g. Maestro) from Visa and Mastercard. In addition, the e-wallet Skrill and Skrill-1-Tap are ecopayz, Entropay, the prepaid card Paysafecard, Instant Banking Services Trustly and immediately as well as the conventional bank transfer. The money should usually be credited immediately, except for the bank transfer, which can take up to 7 working days. To pay at least $ 50 must be requested and you can visa, maestro, Skrill, Entropay, use bank transfer or Ecopayz.

We come to the limits. Up to $ 2,500 are possible to deposit using Visa, Mastercard and Maestro. With Skrill, immediately, Skrill-1-Tap and Ecopayz, up to $ 50,000 are possible. With the Paysafecard $ 1,000 and $ 2,500 each via Entropay and conventional bank transfer. Payments are limited to $ 4,000 for all options. Here you can choose from visa, Maestro, bank transfer, Skrill, Entropay and Ecopayz. According to providers, the money should be on your account within 2-4 working days. Fees are neither for the incoming nor for the payment. However, note here that you have to have your identity verified before your first payment. To do this, you can upload a current copy of your photo ID card in your personal area. The background is anti-money laundering provisions.

The handling of the website and software

I don’t like the website, similar to the section, which deals with the mobile version. This has to do with the very hooked menu navigation. If you click on a play area, 12 titles are displayed immediately here, the rest can be viewed by clicking on “More games”. However, the site needs a few seconds every time to load it. I experienced this much better and more smoothly with the competition. An example of an excellent design is that Clearly designed Netbet Casino page. The order of the games does not open up to me either. Under the point “slot machine” you will find those under the menu item “Vegas” but then other slots of another manufacturer appear. If you are logged in, you have no way to look at the bonus offer. To do this, you have to log out first to get to the start page, then the right language must also be selected and only then can you get to the desired information page. This is not only cumbersome, but especially with regard to experiences with other providers, it is simply no longer up to date. If this point were crucial for the recommendation of a provider, I could only advise against Spin Palace.

The game selection at Spin Palace is quite impressive!

Motivated customer care

With questions or even more complicated questions, it is essential to have a competent and easy -to -reach customer service. With this, the casino has made every effort. A live chat is available in English 24/7. You can also reach the support staff by email. Even a telephone number for the American market is occupied with American -language service employees. For this purpose, the provider has put together a FAQ to which you get under “Help” in your personal area. This attempt to answer the most common questions without having to support. I have already tested some providers and accordingly have experience in customer service. I am absolutely satisfied with what is offered!

The first steps at Spin Palace

If you have not yet had any great experiences with online arcades, I will now explain to you how to register and set up the player account. Next, I describe the uncomplicated and fast process for deposit step by step. If you still have open questions, you will of course be available to customer service.

The registration

To register you, you have to click on the homepage of the provider at the top right of the edge of the screen on the orange button with the inscription “Register”. A window now opens by specifying your country of origin and email address and specifying a user name and password. In the second and third step, personal data such as address and language and currency follow. Accepted the terms and conditions and your player account is set up. A deposit is not absolutely necessary because you can try the games all in the free demo. So take a look around and familiarize yourself with the provider.

The first deposit

You are now logged in and as soon as you want to indulge in the real thrill, you have to make a deposit. To do this, you have a corresponding menu item at the top right. Click on it and a new window opens with all available options. You can look at them in peace and obtain more information about them. If you have decided on one, click on the corresponding field. Now follow the instructions on the screen and you have filled your player account in no time. Also note that you demand your welcome bonus when depositing if you want to perceive it.

Conclusion: a solid provider with weaknesses

The casino knows how to score in some areas. Overall, the game selection is appealing and qualitatively very high, since it is mainly based on the market leader. Both the machines, table games and the live area are excellent and extensive. In addition, the measures in terms of security, legitimacy and fairness are very extensive and therefore satisfactory. Nobody needs to be afraid of fraud here. Customer service is also to be rated as consistently positive, as it can be reached on several channels and also in American!

However, my test also revealed some weaknesses from the provider. On the one hand, there would be the website. This is not very intuitive, has no sensible menu navigation and seems to be overwhelmed with the simplest commands. Even though I praised the game offer at the beginning, I would also have liked the title of smaller studios. So the offer would stand out from that of the competition. I also found the promotional offer to be poor, because it is dispensed with regular actions such as tournaments or the like. The provider listed below, on the other hand, does better in the points mentioned.