My winner casino experiences – My results from the detailed test

This test is about Winner’s online casino. As usual, I focus on the game selection, security, bonus offer, customer service and payout rates. In my experience, these are the most important criteria when evaluating a provider in order to get a meaningful overall picture of the offer. At the end of this experience report, you then know exactly whether you can play well here or prefer to leave your fingers away. But I can already reveal one thing: I exclude fraud in this game library!

top CasinoWelcome bonusPayout rateSoftware fromTest resultTo the casino side
bis 1.850$ + 500 free spins95,00%Microgaming
5,00/5 overall rating
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1.650$ + 300 free spins96,00%Play'n GO
4,90/5 overall rating
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100% up to 100$ *96,00%NetEnt
4,80/5 overall rating
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1.000$ * + 125 free spins97,00%Microgaming
4,60/5 overall rating
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1.000$ + 175 free spins97,89%NetEnt
4,60/5 overall rating
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100% up to 500$ * + 100 free spins96,00%Microgaming
4,50/5 overall rating
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120$ + 120 free spins96,00%Microgaming
4,50/5 overall rating
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1.000$ + 170 Cash-Spins96,00%Microgaming
4,40/5 overall rating
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200$ + 50 free spins96,00%NetEnt
4,40/5 overall rating
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1.000$ 96,00%Play'n GO
4,30/5 overall rating
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* 18+. Terms and conditions apply. Responsible playing. gambling therapy.org Last update: August 2023 from Peter Brandt

Security and protection against fraud

The safety of the players, their data and payment transactions is elementary for a reputable game library. Of course, this also includes fairness and the measures taken to ensure them. The next sections illuminate these important areas in detail.

The Winner website
License and security information
regulatory authority Malta Gaming Authority
License numbers RED / CL1 / 1340/2017
RTP & RNG Audit Gaming Laboratories International (GLI)
Player protection GambleAware, Responsible Gaming Council
Operator of the website Zirconium Gaming
Encryption SHA-256, 128bit, TLS 1.2

The license and technical review

Winner is operated by the Universe Entertainment Services Malta Limited. As the name suggests, this is a company based in Malta. Adorned and regulated you are under the license number RED / CL1 / 1340/2017 from the local gaming authority, the Malta Gaming Authority (MGA). In total, you keep 3 different licenses, on the one hand the games that licensed and promoted them as well as bets. The MGA is one of the best -known licensing institutions that regulates many of the gambling providers and operators operating in Europe. The data transmissions of the players become Protected by the latest SSL encryption. To do this, use the services of Godaddy SSL, an American company that can refer to a customer base of 17 million. The technical review of the random generators of the games is carried out once a quarter by the internationally recognized and renowned Gaming Laboratories International (GLI). In addition to Ecogra, the Dutch company is probably the most profiled provider in this area. In my experience to judge, the measures taken are definitely to be assessed as very satisfactory. If that wasn’t the case, you would not have received a license from Malta. Because if you hold one, you have to follow EU law. Therefore, fraud can definitely be excluded here.

The company behind Winner Casino

As already anticipated, the provider is operated by a company based on Malta. Die Universe Entertainment Services Malta Limited In addition to the casino presented here, other companies such as Europa Casino Or Casino Tropez. With such a portfolio, you can assume that you are very familiar with the profession and sell the products with a lot of expertise. The homepage is through the White label from the internationally well -known game manufacturer Playtech operated. White labels are quasi complete packages for operators who not only provide a game offer, but also regulate payment transactions, provide support and take on backend services.

Zirconium Gaming
company Zirconium Gaming
Operator of the website Universe Entertainment Services Malta Limited
Employee over 120
Registration number C60452
# No 6 Temple Street, St. John’s, Antigua And Barbuda
Registered customers Over 1 million
Telephone 0800 6646 741

The game selection at the provider

At Winner you stand Around 330 games to select. The majority of this naturally eliminate the slot machines, which generally represent the biggest contingent. At first glance, this makes a very solid impression on me.

Overview of the game selection
300+ slot machine games With top titles from Playtech
The slots categorin
Classic slots 23
Video Slots 268
Playech Slots 246
Ash Gaming Slots 38
Other slots 30
The test laboratory approved by the regulatory authority Gaming Laboratories International (GLI) confirmed in a certificate that Payout rate of over 95%.

The games manufacturer at Winner

The slot machines from Playtech

The machines come in abundance, you are spoiled for choice knapp 200 Slots! They all come from the house PlayTech, so you can already make your expectations of the game selection. The manufacturer not only convinces with great produced titles, partly with epic recordings or a stunning graphic design, but also by Strong licenses on content from film, TV, music And famous personalities. From this category you can find games like Monty Python and the Holy Grail, The Mummy, Batman Begins, Gladiator or even a slot about Ronnie O’Sullivan, the grand master of the Snooker. But also titles that are based on their own ideas can definitely convince. Raiders of the Hidden Realm, Vikingmania, Jurassic Island, Silent Samurai or Captain’s Treasure are mentioned here. Overall, there is a good mix that offers a lot of added value. Personally, I always prefer it when a provider puts together its range of games from the repertoire of several manufacturers, because this requires an even larger selection and, above all, variety. However, the Playtech machines are so good that this is no longer noticeable.

Some popular slots With Winner

Die Winner mobile App

In the mobile version of the provider you have Only 138 titles to disposal. The playing machines, including Roaring Wilds, The Pyramid of Ramses, Rocky, are of course the majority of it. Robocop Or safari. Despite the somewhat restricted selection of game, I think you have done a great job here when optimizing mobile games! Even more mobile titles in the game selection You can find hero at Vegas Hero.

Die Winner App
  • 138 Mobile games
  • for iOSandefinedandandefinedAndroid Devices
  • For all sizes from Smartphone bis Tablet

The gaming experience with the mobile version is definitely not neglected. The games and the Winner side were skilfully optimized for mobile use. This does not even require the download of a mobile app, since thanks to responsive designs, you can easily play over the browser of your cell phone. So you do not have to deal with compatibility issues, as it is enough to have installed the latest version of your browser. One There are no native app for iOS or Android for American customers. In my opinion, however, they do not bring any advantages anyway, since they only take storage space and you have to deal with the compatibility unnecessarily. Life can be much easier.

The payout rates and seeds in the check

The seed limits are very important when making the decision -making process of many players. Many want to ensure that small operations can also be played, while others like to set higher amounts. A balanced flexibility is therefore important. Many of the machines can already be played from one cent per payline per rotation. The maximum stone set is $ 1 per spin. The range looks similar in the classic slots. Overall I can say: the Limits are aimed at many groups of playersthat range from beginners almost to high scooters.

The RTP (Return to Player) or payout rates describe the value that says how much of the missions of all players are paid out among everyone. So he is closely linked to the fairness of a casino. Of course, this only if these values are checked regularly. As described at the beginning, this undertakes the GLI at Winner. At the lower end of Winner’s homepage, you get to the corresponding certificate with a click that the operator has a General payout rate of 95,07% certified. This is a value in the lower midfield, but still on average. Higher values reached, for example Eurogrand.

The bonus offers at a glance

The actions with this provider are diverse and varied. There is a new customer bonus, a loyalty program for existing customers, regular smaller doctorates grant free spins and even a referral program. In the following I now go into the individual offers and the associated conditions.

The entire Winner bonus at a glance
Bonus bis 350$ +200% on the first deposit
Bonus Code not required
More deposit bonuses Free spins
Promotions Daily, weekly
VIP-/Treueprogramm */*
Assessment bonus offer
  • good welcome bonus
  • Free spins for further deposits
  • worthwhile premiums in the loyalty program
The bonus offer is great! I particularly like that there are free spins for every deposit. But the premiums from the loyalty program are also worthwhile. So have a look!

The welcome package for new customers

What I was very happy about is that Winner a new customer 30 $ free bonus money credit after registration and SMS verification process. So you can already look at the provider without a deposit, try a few games and generally familiarize yourself with the provider. Not many providers do this and this offer can therefore be understood as extremely positive. In addition to this offer, there is also one for the first and another for the second deposit. Winner puts another 200% up to $ 350 on the first one and the second 60% to $ 300. Overall you can one 750 $ welcome package to get. Setting up the two deposits is very easy. No bonus codes are necessary, which I personally find very good. You don’t have to put any little ticks anywhere that are easily overlooked. After you have specified the amount you want to deposit, a pop-up window opens that asks you to accept the bonus. This is a great way to request the bonus that I have never seen before. In the area of promotions for new customers, the provider really makes every effort to make it as uncomplicated and customer -friendly as possible. It should be clear to everyone that the bonus money is not real money. I will explain the underlying conditions below.

Further promotions and the loyalty program

I have to admit that I am a big fan of regular doctorates, such as the free play advertised by Winner Tuesday. If you make a deposit on this day you get 20 free spins. You can do this up to 3 times and so on Up to 60 free spins come! Another action is the referral program or in other words a friends-advertising program. For every friend you advertised who makes a deposit, you will receive $ 50 bonus money credit. Then there is the treasure hunt that is equivalent to a kind of tournament. It is about getting as many points as possible through missions. If you reach a certain number of these points, you get a level and get bonuses. The aim is to collect as many points as possible in order to exchange them for bonuses and free spins on a pirate bazaar. The campaign offer is rounded off by a loyalty program. The more real money inserts you make, the more loyalty points you get. After a certain number of points, you reach new levels, which have more loyalty points and exclusive premiums. I am very impressed by the one offered here, but let’s take a look at the conditions.

After you have registered, you will find all current offers from Winner under the promotions tab.

The bonus conditions explained in detail

The 30 $ bonus money gained after completed SMS verification are valid for one hour. That may be tight, but it is primarily only there to be able to look around and play a few games. If this period expires, the bonus and all the profits obtained until then go out. In order to qualify the amount for a payment, it must be used 50 times in games. The weighting of the games follows the same pattern as when fulfilling the welcoming bonus of the welcomes, to which I come to.

In order to be able to claim the first deposit bonus, the player must pay at least $ 40. A minimum amount of $ 20 is required for the second deposit bonus. The sales conditions provide for these two actions that the sum is Deposit and bonus money at least 35 times must be used in games. All profits from the deposit bonuses are limited to a maximum of 10 times the deposit. In addition, the highest possible operations from the two paying bonuses per round are limited. As already mentioned above, the missions in the various games count differently. Almost all Slots are taken into account 100%, the few exceptions are listed in the Bonus Terms and Conditions.

Find the best bonus offers for:

In order to secure the free spins every Tuesday, at least $ 20 must be paid per deposit that are limited to 3. The free spins then apply to the Slots Halloween Fortune, Halloween Fortune 2, White King and Frankie Dettori’s Magic Seven. Also note that the bonus does not apply if this is your first deposit. Profits from the free spins have to be used at least 50 times in games to qualify for a payment. The weighting of the games is as stated above. The conditions regarding the referral program state that you can recruit up to 4 friends. If they make a deposit, you get $ 50 bonus money credit. You qualify for this action if you have made at least one deposit. The bonus money bonus is subject to requirements of 30 betting operations. For the treasure hunt, missions in games must be made to advance in the game. As described above, the collected points can be exchanged for bonuses and free spins, which are subject to 30 or 40 each. Finally, the loyalty program is called. You get a loyalty point per $ 10, 100 of which can be exchanged in $ 1. Unfortunately, there is no staggering with the different stages and how many points they can be reached on the page.

The payment options at a glance

In this section I will now inform you about the options for depositing and paying, the minimum and maximum amounts, duration and any fees. To fill your player, you can use the services of Mastercard, immediately, Giropay, Paysafecard, Neteller, Skrill, Ecopayz and a normal bank transfer. The minimum amount is always $ 10 and a maximum of $ 5,000 is $ 5,000 for all service providers. The provider states that the money will be credited within a few minutes. The exception of this is of course the normal bank transfer, here it can take up to 5 working days. A fee does not apply to any option. If PayPal is important to you at this point, I recommend a look at you in My list of the best PayPal providers to throw.

* Regardless of the operator, fees can be incurred for the use of the payment method you have chosen

The following options are available to be able to have your profits withdrawn: Neteller, bank transfer, Skrill and Ecopayz. At least $ 20 must be requested for payment and you can have a maximum of $ 9,900. There is no fee here either. The duration of the Payment is given by the provider with 4-7 working days. Please note that the game library is obliged to verify you before the first payment due to anti-money laundering provisions. But it is enough to upload a current copy of your photo ID card to your personal area.

The software and handling of the website

At first glance, Winner’s website presents itself as very tidy and clear. You are not surprised by information, banners and bright colors, but find a clearly structured side. You can switch between the different areas at the top. Register via the button at the top right you can get to your personal area. Among this is the welcome bonus and the registration in 3 steps is explained. The lower half of the screen is then taken by game suggestions. The games divided into different categories to enable quick access to your favorite game. I felt that Navigation on the page very intuitive And I would like some other providers to take such a homepage to heart.

Due to the good sorting function, navigating in the game library is child’s play.

Very good customer service

If you have any questions, more complex facts or uncertainty, it is always good if you get a competent and friendly customer service at your side. At Winner you can fall back on excellent customer care, should you need it. This can be reached on 3 different channels: by email, live chat or by phone. It should be emphasized that the Live chat 24/7 also in American is available! Even the telephone number provided by the provider connects you with American -speaking employees – in my experience not a matter of course. To do this, a FAQ has been created that tried to answer the most common questions without having to the support. During my test, I always found the customer service to be tried and friendly.

The first steps in the Winner online game library

If you have no experience with online game stores yet, the next sections will serve to prepare for the provider. So you know exactly what to expect and how to set up your player account quickly and easily. If you are still open, you can either read the provider’s FAQ or support!

Registration and setting up the player account

On the homepage you can see a green -bored button with the inscription “Register” at the top right of the corner. Click on it and a window opens with the registration mask. Here you enter your personal data such as name and address and get a user name with a password. Accept the terms and conditions and complete the process. You are now logged in immediately, a deposit is not yet necessary. Take a look at the provider first, familiarize yourself with the offer and the website and try a few games in the free demo version.

The first deposit

After you have looked around in peace and tried a few games, you can indulge in the right thrill and fill your player account with money. To do this, you have a green button with the inscription “Cash”. Click on it and a window opens with the various payment options. Click on the corresponding and simply follow the instructions on the screen. Make sure to secure the bonus if you want to use it. After completing the deposit, the money is usually available immediately. You can now play to your heart’s content!

Conclusion: strong provider for everyone

Winner really liked Winner. There is nothing to question in the area of security and legitimacy. This is ensured by the license of the EU member state Malta and the reviews of the random generators by independent third parties. The game offer only rely on titles from the smithy of Playtech, but can be with one extremely high quality score. The range of bonuses is extensive and offers a lot of added value. The website is very intuitive and the customer service is American -speaking and easy to .

Conclusion and evaluation
4,7 von 5,0 Overall rating
Strengths and weaknesses of Winner
  • Safe casino
  • Top title from Playtech
  • good RTP
  • No other providers
  • Some payment options are missing

Finding negative things with the provider is not that easy. It could lead to the fact that a variety of game manufacturers always mean a variety of topics, game features and design. In other words, an even more comprehensive change is achieved. Another point that is expandable is the bonus conditions. These are relatively difficult to sell because the sum of deposits and bonus money is used for implementation. Finally, the lack of PayPal will weigh heavily for one or the other, because it is one of the most popular payment methods in this country. Below is a very good alternative to Winner, the weaknesses mentioned should disturb you too much.

Recommended alternative to Winner
  • Fair bonus conditions
  • Accept PayPal
Overall rating 4,7To the Betfair test report