G4 certificate for Merkur Spielbanken

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Peter Brandt 25. October 2021

Merkur Spielbanken in Saxony-Anhalt was again awarded the G4 player protection certificate. This was announced by Gauselmann, the parent company of the gaming brand, most recently by press release. With Magdeburg, Halle and Leuna-Günthersdorf, all three locations would have met the quality requirements of the “Global Gambling Guidance Group (G4)”. The issuing certificate applies accordingly to the respective establishments.

The certificate of the “Global Gambling Guidance Group” is only handed over to gambling companies, casinos and casinos that have committed to players protection. ((©Carl Raw/Unsplash)

Voluntary examination for player protection

The “Global Gambling Guidance Group” is based in the Netherlands and stands for high player protection standards in the international gaming industry. According to its own statements, the company is composed of an expert group, which among other things Gambling addiction and have specialized in responsible gambling. As a renowned instance, the G4 offers all companies from the gaming industry every two years of a voluntary examination to undergo their own player protection standards. If the corresponding requirements and quality features are met, the G4 certificate waves.

The coveted certificate could again secure Merkur casinos in Saxony-Anhalt. According to the press release of the parent company Gauselmann, the casinos in the eastern state have been go through the voluntary exam every two years. This wants to ensure the gaming brand that players’ protection in their own casinos enjoys absolute priority.

This year, the G4 Zertfikat was awarded at all three locations without any complaint. From the perspective of Knut Achilles, director of Merkur Spielbanken in Saxony-Anhalt, this was a confirmation of the entrepreneurial commitment, to ensure maximum player protection. The specially elaborated prevention measures would work not only in theory, but also in practice.

Achilles moved the Excellent work of the staff focus:

“The renewed certification by the G4 Commission has shown that our casino employees implement all youth and player protection measures extremely professionally and competently. The renewed award is therefore also evidence of excellent training management in the entire group of companies. ” Kurt Achilles, Director of Merkur Spielbanken in Saxony-Anhalt, Official press release from the Gauselmann Group

Code of conduct of the G4

The testing of the G4 is divided into different areas and is based on an extensive code of conduct. The focus is on examining the staff. The G4 examination committee even leads personal live interviews with every employee. In addition, it is checked which training runs through the staff and how the employees behave during an access control.

The code of conduct, on the other hand, is aimed at overarching regulations and measures that gambling companies have to take to heart in order to qualify for a G4 certificate at all. In the first instance, only industry representatives for certification are suitable for a certification Valid and official concession. In addition, the relevant companies must prohibit credit card use. Further contents of the code relate to gambling risks, the EU guidelines and the circuit of advertising.

Asked certificate. The G4 certificate within the gambling industry has such a radiance that despite the voluntary property, all major representatives of the industry regularly strive to maintain the certificate.

G4 certificate for Novomatic and Spielbank Berlin

In addition to the Merkur casino in Saxony-Anhalt, this year Two more heavyweights From the American -speaking gaming industry that Secure coveted G4 certificate.

The Spielbank Berlin received its player protection certificate in the past September and thus took the intensive controls and exams of the G4 for the second time. In the published press release, Spielbank Berlin GmbH referred to its Strong focus on player and youth protection there. At that time there was even congratulations from Pieter Remmers, Auditor and CEO of the G4 Group:

“We congratulate the Spielbank Berlin on the exemplary performance and the consistently excellent results in all examined fields. Once again, the Spielbank Berlin has proven that in terms of content and also from the attitude of the employees, it knows how to deal with the topics of youth and player protection extremely professionally and seriously. The certificate is proof of the great commitment of the Spielbank Berlin according to the principles of responsible gambling. ”Pieter Remmers, Auditor and CEO of the G4 Group, Official press release from Spielbank Berlin GmbH

Novomatic from Austria also managed to secure the G4 certification for the second time. In 2019, the gambling giant from the Alpine state even marked a milestone when an industry representative from Austria was awarded the coveted G4 certificate for the first time. In the official press release of the group, Johannes Gratzl, Novomatic board, said that one Great emphasis on player protection and responsible gambling lay. For this reason, try to improve in these areas. The receipt of the G4 certificate is the confirmation of the hard work.